Parcels are generally dispatched within 48 hours following receipt of your payment. Standard delivery is by Colissimo registered mail, without signature. Whatever your chosen delivery method, we will provide you with a link to enable you to track your parcel online as soon as possible.
Delivery fees include packaging, handling and postage costs. These fees may be part fixed and part variable, depending on the value or weight of your order. We recommend uniting your purchases into a single order. We are unable to merge two different orders and you will have to pay shipping costs for each one. Your parcel is dispatched at your own risk. Particular care is taken in the case of parcels containing fragile items.
Orders are prepared every day (excluding Saturday and Sunday) from 10.00 am onwards.
This means that if you place your order on 18th of the month after 10.00 am, your order will be prepared after 10.00 am on the 19th, for dispatch at 4.00 pm.